Diluc Genshin Impact Clothes

42Shops FAQ

Shopping Instructions

💰 Does the price of the product include customs duties?

  • Since customs policies vary by country, all our products are sold without taxes included.
  • These charges are the responsibility of the recipient. We advise checking your country/region's tax regulations before placing an order.
  • Should your local customs require documentation proving the value of the package, we will fully cooperate and provide you with the necessary documents to facilitate a smooth customs clearance.

💬 What do other customers say about you?

No problem, we currently have over 900 customer reviews with real purchase history, you are welcome to read them.

📅 When will I receive my package?

  • We will ship from our warehouse in Beijing, China. In-stock products will be shipped within 24-48 hours of your payment. Pre-order products take approximately 10 days to 3 months - this is stated in the description of each product.
  • The time it takes for a package to arrive varies depending on your country and region, and the shipping method you choose. Generally speaking cheaper shipping methods take longer. For more information, please check our Shipping Policy.

🧸 Are your plush toys authentic?

Yes, our games and anime peripherals are licensed by the brands. Changed game characters (including Puro and Tiger shark plush toys, etc.) are licensed by DragonSnow, and products such as TGCF and MDZS are licensed by minidoll. The general plush toys are sold under license from the manufacturers.

❓ I have a lot of questions.

No problem, you can visit our FAQ page for more detailed information, or you can talk to us via the Chat button, send us a message via the Contact Us page, or send us an email at support@42shops.com We look forward to hearing from you.

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