Contact Us
We are dedicated to delivering exceptional customer service and support. If you have any questions, feedback, or need assistance, please reach out to us through the following means:
- Customer Support: Contact us via email at support@42shops.com for a prompt response.
Social Media
We also warmly welcome you to contact and follow us on our social media platforms for the latest updates:
Response Time
- We commit to replying to all emails and messages within 24 hours on business days. Replies may be slightly delayed over weekends and holidays.
- If you haven't received a reply within the expected time frame, please check your spam folder or resend your message to us.
Additional Help
If you have any questions about our services, our FAQ page might have the answers you're looking for.
Our Promise
At 42Shops, we strive to provide you with an unparalleled shopping experience. We understand the importance of trust and aim to build and maintain it through transparent communication and timely customer support. Your satisfaction is our highest pursuit.
Thank you for your cooperation and support.
Address
Hong Kong Cross Mountain and Sea Trading Limited
ROOM 1201, 12/F, TAI SANG BANK BUILDING, 130-132 DES VOEUX ROAD, CENTRAL, HONG KONG