Terms of service
Welcome to 42Shops! We are committed to offering a transparent, secure, and convenient online shopping experience. By utilizing our services, you agree to the following terms and conditions.
1. Personal Information Protection
We strictly protect your personal information. For detailed practices on collection, use, and protection, please refer to our Privacy Policy.
2. Transaction Security
All payments, whether via PayPal or credit card, are processed through a secure gateway. We do not store any of your financial information, ensuring the security of your transactions. For more information please refer to our Payment Method.
3. Order Cancellation and Refund
- Order Cancellation: You can cancel your order at any time before international shipping commences. Refunds, based on the timing of cancellation, will be processed according to our Refund Policy.
- Refund Timing: Refunds are typically processed within 1-5 business days, depending on your bank.
4. Customs Tax and Responsibility
As Customs policies vary by country, prices for our items and shipping do not include any customs duties. If your package is detained by customs, resolving such issues is your responsibility. We recommend familiarizing yourself with the customs regulations of your country before ordering.
5. Customer Support and Feedback
Please contact us with any questions or feedback regarding our Terms of Service. We commit to providing timely support to resolve your concerns and welcome any suggestions.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.