When placing your order, please ensure you carefully check your shipping address information. Once an order is confirmed for shipping, changing the address will no longer be possible. 42Shops cannot be held responsible or provide compensation for delivery failures due to incorrect addresses provided by the customer.

• Please note, the total time from placing your order to receiving your package consists of two parts: Order Processing Time plus International Shipping Time.

• ✅ For In-Stock Items: 7–10 business days

These items will be sourced from our brand partner after your order is placed. We will inspect, prepare, and arrange shipment once the goods arrive at our warehouse.

• 📦 For Pre-Order Items: Production lead time varies (several weeks to a few months) + an extra 7–10 business days of warehouse processing
  

Timeline follows the brand partner’s release and production plan. Please refer to the product page for the exact pre-order lead time. You will be notified immediately if there are any updates or delays.

42Shops offers a variety of international shipping options to meet different delivery needs and preferences:

Shipping Method	Shipping Time
DHL	3-7 working days
YanwenPL	10-15 working days
EMS	15-25 working days
Chinese AIR	15-25 working days
Eyoubao	15-35 working days
SAL	25-45 working days

Notes: 

• Shipping times may vary due to factors like international logistics and airline capacity, potentially causing delays.
• Shipping costs vary based on the package's size, weight, and destination, as per each carrier's rates. Prices do not necessarily indicate delivery speed. For questions on shipping fees, email us for assistance.

• After shipment, you will receive a confirmation email with a tracking number, just click the "Track Package" can track your order.
• You can also use this number to track the status of your package on our website or directly on the logistic service provider's website.
• If you find that the tracking information has not been updated for a long time, please contact our customer service team support@42shops.com promptly.

• Since customs policies vary by country, all our products are sold without taxes included.
• These charges are the responsibility of the recipient. We advise checking your country/region's tax regulations before placing an order.
• Should your local customs require documentation proving the value of the package, we will fully cooperate and provide you with the necessary documents to facilitate a smooth customs clearance.

All orders automatically receive free shipping protection provided by us.

• Coverage includes: Package loss, damage, and delivery delays.
  
• No additional insurance purchase is required.

If you need to file a claim, please read the requirements in Shipping Information FAQ7 first, then contact us via email with the required documents.