Definitely worth the wait! He is just the cutest little thing and I adore him so much! I’m 100% satisfied with my purchase and will be ordering more products from this store.
So happy to be able to have these accessories to complete Xie Lian’s costumes! Shipping time was faster than expected and was packaged well. I ended up adding magnets to the small clips; they do come with 3M stickers, but I wasn’t sure if the adhesive would do anything long-term.
Sadly this products quality is very poor, there were amounts of threads sticking out loose from all sorts of spots on the plush, the edges of the white hair is sewed together with yellow thread giving it a distasteful feel, the strings giving the feet their distinct shape is highly visible and not very strong, overall the Puro plush is higher quality, the only benefit of this plush is it being official merch for the game. looking forward to buying more changed merch in the future.
Firstly, I want to express my gratitude for taking the time to share your review about our product. As a company committed to delivering high-quality products and satisfying service, we greatly value every piece of feedback from our customers.
I'm sorry to learn of your dissatisfaction with our product. Regarding the quality issues you've highlighted - the loose threads on the plush, the handling of the yellow thread, and the visibility of the strings giving the feet their shape - I want to express our deepest apologies. These concerns have been noted and will be immediately communicated to the Changed brand product design and quality control teams to ensure improvements in future production processes.
At the same time, we appreciate your positive remarks about the quality of the Puro plush and your support for our official game merchandise. We also look forward to providing you with more merchandise in the future.
Since this purchase didn't meet your expectations, we hope to make up for your disappointment in some way. Please let us know what compensation you would prefer, be it a replacement, a refund, or a discount on your next purchase. Our customer service team will do their utmost to meet your needs.
We invite you to continue sharing valuable feedback as it helps us continually improve our products and services. Thank you again for your understanding and support. We look forward to the opportunity to serve you again in the future.
Thank you for your wonderful review! We appreciate your feedback and are thrilled to hear that the plush toy you received is squishy and larger than you expected. It's always a joy to exceed our customers' expectations.:)
Thank you so much for your kind review! We are thrilled to hear that you find our product very soft, cute, and amazing to hug. It brings us joy to know that our product has met your expectations and has brought you comfort and enjoyment.:)
Thanks for your feedback. We are so happy that you love it!
I really, really love him!! He is the first ever merch from a game or show I have ever got! I love him and I have complaints except one question. Is he washing machine safe? Recently his mask has gotten dirty. I asked my dad if I should and he said no. Thank you!
Thank you for your positive feedback and for sharing your love for our product! We're thrilled to hear that it's your first ever merch from a game or show and that you love it. As for your question, we recommend hand washing the plush toy with mild soap and cool water, and avoiding bleach and harsh chemicals. After washing, gently squeeze out excess water and let the toy air dry in a shaded area. It's possible that the mask can be removed for cleaning, but please check the product details or packaging for more information. We hope this helps, and please let us know if you have any further questions or concerns. Thank you for your support!
I got him and he is so cute. It took like 2 weeks to arrive. It is very soft and bigger than I expected. Overall I say this is 5 stars.
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you received your order and that you find it cute and soft. :)
When the puro plushie arrived I was delighted with the quality and how adorable it is.
Thank you for your feedback! We are so happy to hear that you are delighted with the quality and cuteness of your puro plushie. Our team takes great pride in curating high-quality and adorable products, and we are thrilled that you are satisfied with your purchase. We hope that your new plushie brings you lots of joy and comfort, and we look forward to serving you again in the future. Thank you for choosing us!
Pretty high quality plushie, the head may be a little off centered but still very cool and soft
Thank you for sharing your review with us! We're happy to hear that you find your new plushie very soft and cute. We take pride in offering high-quality products to our customers, and we're glad that you are satisfied with your purchase overall. We apologize for the head being a little off centered, and we appreciate your understanding that handmade products may have slight variations. If you have any concerns or questions, please do not hesitate to reach out to us. Thank you for choosing our store and we hope to serve you again in the future!
Very adorable, high quality, very Puro plush! I love this little guy, Puro best plush! I do almost everything with Puro. Puro very worth the cost! I do not regret this Puro purchase and would love to buy what DragonSnow makes in the future! Overall, 10/10 Puro; Puro is best plush.
The item is perfect! It arrived earlier than expected and is in excellent condition. The quality of the clothes is super detailed and it's pretty straightforward to put them on. I also really appreciate the additional gift given with the product. I'm eager to shop from 42shops again.
The plush is very high quality and was delivered swiftly within about a weeks time. He soft, he plush, he stares into your soul, what more could you want. The customer service was also excellent, they even automatically switched my orders delivery service to a different one due to constant returns from the one I selected to help make things faster. Overall I highly recommend ordering this plushie.
Took Him long enought to get here, but when he did, He "Changed" me forever.
Love him to bits, I will protecc
He`s so fluffy, and the material is actually very good, other than that, i also received a keychain as a gift, which is pretty cool from 42shops!
Thank you for the amazing quality plushie, keychain and support thru these 2 months, i`ll def order the shark plush next!
Overall a fantastic squeaky yet miniature version of Puro, well packaged and in very decent quality- Also a good small companion whenever the cause as well-
Alright. So this fellow finally arrived after a long 29 buisness days. Bro is a lot bigger than I thought, but that ain't a bad thing. The hair is very soft, and he seems well stuffed, and seems to be high quality in general.
Along with the shark, I was sent a card and a shark keychain as gifts, which was very nice.
Overall the whole process was very smooth. The costumer service was exellent and quick.
My only gripe is that it set me back $77 CAD with the cheapest shipping option, which is a little pricey, but I feel like it was worth it for the quality. I will be looking forward to potentially purchasing the puro plush in the future.
Support was amazingly fast and super kind. Everything went smoothly! Took exactly 15 days to arrive. He absolutely loved it and im so glad. Such high quality and an amazing purchase! I will be soon to purchase from you again!
Ordered here before and would order again! 's wonderful to be able to buy these which was more difficult before! The quality is high and they are so lovely!
such great quality. So cutE AND ADORABLE and it's fun dressing him. I love him! The package arrived safely and everything was intact. It has his own ID too. It was worth the wait and money. Thank you
He‘s bigger than I imagined and perfect to hug with him.
The only thing that kinda bothers me is that the mask is not sewn correctly. On some places the mask is a bit bulgy, and then the mask is back to be perfectly fine.
But anyways, I totally do not regretting this purchase. Thank you 42shops!