Return and Refund Policy

Thank you for shopping at 42Shops. We value your satisfaction and have established a comprehensive return and refund policy to ensure a smooth experience.

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🔄 30-Day Return Policy

You have 30 days from receiving your item to request a return. To qualify for a return:
1. The item must be in its original condition: unworn or unused, with tags, and in its original packaging.
2. You must provide a receipt or proof of purchase.

📮 How to Initiate a Return

  • Contact us at to start your return process.
  • Upon acceptance, we'll send you a return shipping label and detailed instructions on how and where to send your package.
  • Returns without prior request will not be accepted.

For any questions regarding returns, feel free to reach us at

🛍️ Pre-sale Items & Cancellations

  • Pre-sale items can be canceled for free before we place the order with the brands. Once shipped, cancellation is not available for free.
  • Other orders can be canceled, but the refund amount depends on the order status: 
Order Status Refund Amount
Payment made & before our purchase 100% refund
Order purchased & before arrival at us Deduct $5
Order purchased & has arrived at us Deduct $10

🔍 Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right

💳 Refunds

  • We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.
  • If approved, you’ll be automatically refunded on your original payment method.
  • Please remember it will take about 1-5 businessdays for your bank or credit card company to process and post the refund too.

🛑 Special Circumstances

🤷 Customer-Related Issues
If a package cannot be successfully delivered due to customer reasons (such as incorrect shipping address, refusal to pay customs fees, or lack of cooperation with local postal services), the following will apply:
  • If the package is returned to our warehouse, we will refund the price of the product only. International shipping fees are non-refundable.
  • The customer is responsible for any additional charges that may arise.

🙇 Our Errors
If the issue with the package is due to an error on our part (e.g., incorrect item shipped, unexamined goods leading to quality issues), we take full responsibility:
  • Reshipment: We will reship the correct or defect-free product at no additional cost.
  • Full Refund: If you opt not to receive a replacement, we will issue a full refund, including any international shipping fees paid.

💖 Our Commitment

At 42Shops, we strive to provide an exceptional shopping experience. We understand the importance of trust in online shopping and are committed to being transparent and fair in our return and refund policy. We appreciate your understanding and cooperation and look forward to continuing to serve you with high-quality products and services.