Pre-sale Items & Cancellations

Our customers have the right to cancel orders at any time. However, 42shops does not accept cancellations for the following 3 types of orders:

• Pre-order products, made-to-order items, and custom-sizing items that we have already purchased from the brands.
• Orders that have already been shipped.
• Items that have arrived in our warehouse for more than 15 days.

For other orders, cancellations are possible, but the refund proportion will depend on the exact order status.

Order Status	Refund Amount
Payment made & before our purchase	100% refund
Order purchased & before arrival at us	Deduct $5 for each item
Order purchased & has arrived at us	Deduct $10 for each item