Plushies

42Shops FAQ

Shopping Instructions

Does the price of the product include customs duties?

All product prices do not include import duties. To the best of our knowledge, less than 1% of packages are subject to customs duties. However, if you are notified by your local customs office, then you will be required to pay the customs duty.

What do other customers say about you?

No problem, we currently have over 100 customer reviews with real purchase history, you are welcome to read them.

When will I receive my package?

We will ship from our warehouse in Beijing, China. In-stock products will be shipped within 24-48 hours of your payment. Pre-order products take approximately 10 days to 3 months - this is stated in the description of each product.

The time it takes for a package to arrive varies depending on your country and region, and the shipping method you choose. Generally speaking cheaper shipping methods take longer.

Due to COVID-19, most packages take 50%-300% more time than normal. Please feel free to contact us with any parcel tracking questions and we will do our best to serve you.

Are your plush toys authentic?

Yes, our games and anime peripherals are licensed by the brands. Changed game characters (including Puro and Tiger shark plush toys, etc.) are licensed by DragonSnow, and products such as TGCF and MDZS are licensed by minidoll. The general plush toys are sold under license from the manufacturers.

I have a lot of questions.

No problem, you can visit our FAQ page for more detailed information, or you can talk to us via the Chat button, send us a message via the Contact Us page, or send us an email at support@42shops.com We look forward to hearing from you.